Twitch channel points are a part of a customizable points program that allows streamers to reward their viewers with perks that are typically reserved for their subscribers.
This program is only available to Twitch partners and their affiliates. But it’s very easy for a user to earn these rewards, as all they need to do is watch a streamer, follow a channel, or participate in a raid.
Twitch bonus chest or channel points bugged or not working
However, many Twitch users are reporting an issue where the bonus chest or channel points are bugged or not working for them (1,2,3,4,5,6,7,8,9).
Users earn channel points periodically as they watch a streamer. However, they are awarded bonus points as well for completing specific channel requirements and after certain intervals of time.
A chest appears at the bottom of the chat window and after clicking on that users can claim the bonus points.
But users are not getting rewarded even after watching a channel or streamer for hours or fulfilling all the requirements to claim the bonus points.
This issue is not limited to a particular channel or platform as users have been facing it on the mobile app and the Twitch website.
Issue acknowledged
As it turns out, Twitch support is aware of this issue and said that they are working on it. However, they did not share any timeframe of when it will be fixed.
It’s unknown whether Twitch will compensate its users for this bug. That being said, stay tuned to PiunikaWeb to know if and when there are any further developments regarding the issue.
Note: We have more such stories in our dedicated gaming section, so make sure to follow them as well.
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