A few days ago, ‘Twitter Blue’ was launched as the first subscription service of the successful microblogging social network. It offers a set of new features/perks to improve the user experience.
However, since its launch, there are some users who are not very happy with the new subscription. This is because, after paying for it, upgrades are not available to them (1, 2, 3, 4, 5).
In particular, after paying for the Twitter Blue service, some users continue to receive constant promts inviting them to subscribe and cannot enjoy the new features (1, 2, 3, 4, 5).
Twitter Blue subscription issue, new features unavailable
Reports related to the matter indicate that the Twitter Blue subscription system does not work correctly for some users, as the system does not detect that is available in their accounts.
The above means that new perks are not available. Also, there are users who, while trying to sign up for the Twitter Blue service, get stuck in a loop on the payment screen.
@TwitterSupport I purchase twitter blue through the app on iOS and nothing happened, I can’t see any of the new features. The Twitter blue menu in the app still shows the subscribe screen, if I click the button it says I’m subscribe, but I can’t access any features Source
Twitter team is aware, official workaround
Currently, the Twitter team is aware of the issues related to Blue service subscription. However, they do not offer information about an ETA for everything to be resolved.
But in the meantime, the company recommends as a workaround to cancel the subscription (from the App Store) and resubscribe. As they say, the system will not charge the subscription again.
To finish, if new events related to this matter arise, we will update this article with all the pertinent information. So, stay tuned.
Featured Image: Twitter
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