New updates are being added at the bottom of this story…….
Original story (published on December 03, 2021) follows:
Sonos is undoubtedly one of the best options if you want to set up audio throughout your home. The premium high-quality speakers support almost every service you can think of, be it Spotify, Apple Music, Pandora, Tidal or Audible.
The multi-room audio manufacturer was founded in 2002 and is compatible with all major voice assistants, namely, Google Assistant, Siri, or Alexa. In 2020, the company generated a revenue of around $1,321 million.
But like all services out there, Sonos is no exception and has had a few hiccups on the software side of things. Recently, users reported that they were unable to browse music on Plex.
Now, Sonos users are reporting that they are unable to add their existing Apple Music subscription to Sonos on the Android app. People say whenever they try to link Apple Music to Sonos, all they see is a white screen instead of the Apple login screen.
Users say they already tried reinstalling the app, reauthorizing their Apple account, resetting Sonos device but nothing helps. It is really weird since the Apple Music app on Android is working just fine.
Unsurprisingly, the issue has left many Sonos users angry and frustrated. Some have allegedly contacted Sonos support who said that it is Apple’s fault and there is nothing they can do at the moment.
As it turns out, Sonos is aware of the issue where users are unable to add Apple Music to Sonos on the Android app. Sonos staff said that the bug is currently under investigation but did not share any ETA on when it will be fixed.
The only way to add Apple Music to Sonos is to use an iOS device. Those who do not have access to an iOS device will have to wait for Sonos and Apple to resolve the issue.
With that being said, we will keep an eye out on the matter and update this article with new information if and when required.
Update 01 (December 03)
Well now, one of the affected users has a workaround that reportedly resolved the glitch at least for them. According to said user, removing Apple Music on the Android app and reconnecting using an iOS device seems to fix this.
NOTE: We have more such stories in our dedicated Apps Section so be sure to follow them as well.
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