New updates are being added at the bottom of this story…….
Original story (published on August 11, 2022) follows:
Vizio is one of the most popular TV brands in the US and all their TVs come with a built-in SmartCast platform which is similar to Chromecast in functionality.
Recently, Vizio TVs received a new update to v5.510.32.5-2 which seems to be the cause of multiple issues that some TV owners are experiencing.
According to reports, some users say that the Vizio TV is completely frozen on a white screen, while for others their SmartCast is not working properly.
Other issues also include oversaturated colors being displayed and connectivity issues.
SmartCast behaving erratically
Many Vizio TV users say that SmartCast fails to cast a video to their TV even after multiple attempts (1,2,3).
In some cases, when users try to boot up their SmartCast, it fails to connect and displays an ‘error code 2410_1’ on the screen.
Bricking TVs and oversaturated colors
After the latest firmware update, the different color modes are not functioning properly. In warm mode, colors are dim and users never quite get the full brightness their TVs are capable of.
In normal mode, certain bright areas are washed out and lack all the detail.
In other cases, many users get a message on the screen that says ‘Unable to apply update’ and the screen stays frozen. The only way to unfreeze is to unplug the TV.
Connectivity issues
Some Vizio users report that their TVs are unable to recognize external devices like receivers, external audio devices, and even Wi-Fi (1,2,3).
Users have already tried troubleshooting methods such as resetting the TV, rebooting, pairing and unpairing but nothing seems to work.
There is no official acknowledgment yet for any of these issues so there is no guarantee that a fix will come soon.
That said, we’ll keep track of the situation and will post an update if and when there are any further developments regarding the matter.
Update 1 (September 07, 2022)
11:54 am (IST): Many users are now reporting (1, 2, 3, 4, 5, 6) that Vizio SmartCast is not working for them after v51.5 update. Users say that its stuck in smartcast setup loop.
Unfortunately, Vizio hasn’t yet acknowledged this problem. However, there’s a potential workaround that might help you resolve this glitch.
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